AlfaTech Big Book - Digital Edge

Our Partners Milestone

ARJUN NAGAR Chief Revenue Officer

SUNNY SAGGU Director of Sales Data Center Services

OLIVIER CRENE Senior Vice President and General Manager of Customer Experience and Infrastructure

Arjun Nagar is Milestone’s Chief Revenue Officer. As CRO, Arjun is responsible for the strategy, alignment, and performance of all our Go to Market activities. Arjun is an accomplished business leader with more than 20 years of experience in driving business growth and transformation in the Information and Managed Services sector. Throughout his career, he has helped shape and build global businesses and lead sales, product and marketing teams to help customers in their digital and cost transformation journey. As a customer-focused and data driven leader, Arjun believes in personally establishing and nurturing trusted business relationships to deliver business outcomes. Arjun has extensive international experience having lived and worked in the US, EMEA and APAC and had the privilege of leading and managing cross functional teams with diverse backgrounds and cultures. He joins Milestone from IBM, where he was the Head of US Sales for the Financial Services sector within their Infrastructure and Cloud business. In that role, he led solutions across Cloud, Workplace Services, Data Center, and other infrastructure services. He drove strong transformation of the business leading to improved sales and increased customer and employee engagement. Prior to IBM, Arjun spent 15+ years at Thomson Reuters, where he led Enterprise Information business for the financial services sector across the US, EMEA, and APAC. Arjun holds an MBA from Loyola University Chicago.

Olivier Crene serves as Milestone’s Senior Vice President and General Manager of Customer Experience and Infrastructure Services. He has full P&L and operational responsibility for Milestone’s Core Business which includes Data Center, Service Desk, Contact Center, ALM, End User Device Management, AV/VC, Security and Network related services. Carrying over two decades of extensive experience in the Information Technology Sector, Olivier is a leader whose expertise lies in managing client accounts and Information & Communication Technologies (ICT) Outsourcing Services. Prior to joining the Milestone team, Olivier gained experience as a Software Developer, System & Network Engineer, and Architect for such companies as EDS, Nortel Networks and Atos before moving into pre-sales. There, he leveraged key partnerships with large technology companies like Microsoft or Cisco to on-board new clients. Olivier later joined Deutsche Telecom and its French outsourcing enterprise entity T-Systems France, to create a complete Service Desk and Desktop Operations Service for a leading Aeronautic, Defence and Space Company, and eventually accepted the role of Board Member / Vice President ICT Operations. Most recently, Olivier assumed the position of Vice President of International Accounts and Service Management at T-Systems International. Specializing in global oversight of long-running multi- million-dollar ICT outsourcing contracts, he led up to 15 countries and 400 associated Service Delivery Managers and Account Managers across the Americas, APAC and Europe towards managing over 1,600 existing contracts that ranged from $100K to $70 million. Through Olivier’s leadership customer satisfaction scores and revenue increased significantly. Olivier holds a Master’s Degree in Computer Science and Electronics from Paris’ ESME Sudria Engineering School, for which he is currently a mentor. He is also a Board Advisor and investor for the Chicago-based startup company Solaroid, Inc., a pioneer in drone technologies and aerial surveys.

Sunny Saggu serves as Milestone’s Director of Sales for Data Center Services. He has 15 year of experience in the Data Center and IT Sector, Sunny has extensive experience in managing Data Center projects spanning from Hardware procurement, Deployment, Migration and Operations. Sunny has led large scale Data Center projects with the leading IT companies in the Silicon Valley including Cisco Systems, Juniper Networks, Calix, Hitachi, Nvidia, Arista, Broadcom and others. Sunny has also built a partner alliance with leading Colocation Service Providers, Hardware Manufacturers, Distributors, Contractors and other Technology firms to create turn-key solutions for client projects. Recently, Sunny has focused on creating low-touch and automated data center environments in Colocation Data Center for traditionally high-touch environments such as Test labs. He was able to achieve this through partnerships with physical layer switching to create wire-once architecture, implementing orchestration software and automation.

Sunny holds Bachelor’s Degree in Accounting from Vancouver’s Simon Fraser University. He is also a Certified Data Center Design Professional (CDCDP).

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