Digital Edge - Milestone

Our Partners Services Milestone: Core Data Center Services Offerings

Site and Technical Services

Onsite ALM

Data Analytics & Reporting

• Hardware Installs, Moves • Sites Audits • Remote Hands Troubleshooting • Physical Layer Support • Third-Party Escorts • Data Erasure & Scrub Services • Physical & Logical Break/Fix • Hardware Provisioning & Imaging • Server Maintenance • Remote Access Device Config

• Tactical: Metrics & KPIs • Strategic: CSFs & Balanced Scorecards • Monthly Operations Review • Insights and Recommendations • Quarterly Business Review • Continuous Service Improvement (CSI)

• RMA Processing • Inventory Cycle Counts • Shipping and Receiving • Asset Registration (CMDB)

• Inventory, Audit & Reconciliation • Decommissioning and Retirement • Asset Lifecycle Reports

Ancillary Services

Tools and Integration

On-Call Support

Augmentation

Special Projects