Digital Edge - Milestone

Our Partners Services Milestone: Data Center Logistics and System Administration

Hardware Management

Physical Layer

Logical Layer

Installation

Asset Removal Disposal Shipping Preparation Decommission

Asset Verification Audits Component and Firmware Upgrades Lifecycle Support

Image Configuration OOB/Console Device Config Operating System Support Configuration

Component Replacement Configuration Changes Troubleshooting Validation Device Break/Fix

Assembly/Staging Cable Management, Patching

First Response Troubleshoot Hardware/Cable Troubleshoot Power Cycles Remote Hands Troubleshoot (ancillary sites: SFO/PIT/YYZ) Ticket Validation and Triage Vendor Escorts

Hardware Validation Planning/Pre-Survey Pre-Installation Testing/Configuration System Updates